Xfinity Community Forum

NEED TO SPEAK TO A REPRESENTATIVE

IMPOSSIBLE to connect with a customer service agent over the phone or through chat. Extrememly disapointed and frustrating especially when we are all workign from home right now! Recently signed up for their fastest internet plan. Not getting the speed I signed up for the other day which increased m

ME TOO! I tried calling because I have a tech support question that will not be resolved with the typical fixes. I need an actual live agent to talk to about my situation. I can't get a live agent it just sends you back to the main menu to start the

NEED TO SPEAK TO A REPRESENTATIVE

IMPOSSIBLE to connect with a customer service agent over the phone or through chat. Extrememly disapointed and frustrating especially when we are all workign from home right now! Recently signed up for their fastest internet plan. Not getting the speed I signed up for the other day which increased m

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