Xfinity Community Forum

Home calls ringing on mobile phone

I am a Comcast/xfinity Triple-Play customer.......TV/Internet/Phone. My mobile phone account is with AT&T. Whenever I receive an incoming call on my home LAN line, my cell phone also rings. The call is not being forwarded.......it is just ringing on both lines. Why? How do I eliminate this? The only

Did you happen to get the name of the rep who knew how to fix this issue? You can bet your rear-end no one will know what you are talking about if you call re this problem. They'll just tell you what a "valued customer" you are and tell you to unpl

Home calls ringing on mobile phone

I am a Comcast/xfinity Triple-Play customer.......TV/Internet/Phone. My mobile phone account is with AT&T. Whenever I receive an incoming call on my home LAN line, my cell phone also rings. The call is not being forwarded.......it is just ringing on both lines. Why? How do I eliminate this? The only

I've called comcast two times re this issue. The first call was a waste of time. My neighbor's dog knew more than the rep I spoke to. The second time I actually was transferred to next level......what ever that is. Clueless. Had absolutely no id

Home calls ringing on mobile phone

I am a Comcast/xfinity Triple-Play customer.......TV/Internet/Phone. My mobile phone account is with AT&T. Whenever I receive an incoming call on my home LAN line, my cell phone also rings. The call is not being forwarded.......it is just ringing on both lines. Why? How do I eliminate this? The only

Typical Comcast. Unable to address problems with their services. My days as an xfinity/Comcast customer are close to an end. Inferior service and an overpriced product. Great combo!

Home calls ringing on mobile phone

I am a Comcast/xfinity Triple-Play customer.......TV/Internet/Phone. My mobile phone account is with AT&T. Whenever I receive an incoming call on my home LAN line, my cell phone also rings. The call is not being forwarded.......it is just ringing on both lines. Why? How do I eliminate this? The only

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