Xfinity Community Forum

Sudden Spike in Data Usage

There are dozens upon dozens of closed topics with this same subject line with hundreds of people all reporting very similar experiences and no fixes, just upselling. My data usage is typically 400-500gb. In March (6 months ago) I had to upgrade my modem to the new Gateway package with faster downlo

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Sudden Spike in Data Usage

There are dozens upon dozens of closed topics with this same subject line with hundreds of people all reporting very similar experiences and no fixes, just upselling. My data usage is typically 400-500gb. In March (6 months ago) I had to upgrade my modem to the new Gateway package with faster downlo

We just received a message from xfinity saying we have used 96% of our 1200gb in 3 days! How is that even possible?!!! When I called, they just tried to upsell me on some kind of prevention thing. They couldn’t tell me what device was using this much

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