Notahappy11

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September 19th, 2018

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Notahappy11
liked 's reply

7 months ago

That's great to hear... Just checked again, and our Peacock Premium is now working! So maybe they had a problem with their system which has been resolved... Thanks for your follow-up. :-)

Notahappy11
commented on 's post

7 months ago

I'm a Platinum member, and the Peacock Premium subscription we've had for some time is no longer active as of today... (But my online statement still shows that it's included in my account.) Now, when we try to watch a Peacock Premium show, we're getting a message saying "You currently have a free

Update: My issue with accessing Peacock Premium was resolved and hope it stays resolved. Glad it did not take as long as they said to fix. They had to send me a new link to reactivate it and it worked. I can only suggest calling xfinity or chat with

Notahappy11
liked 's post

7 months ago

This is now the 3rd time I’m typing this because I conveniently get error messages on every page I am in on this website and app. My bill increased for equipment that I was told wouldn’t be a cost to me. I am more than angry that I’ve wasted an hour to just speak with someone and it’s impossible!! H

Notahappy11
liked 's post

7 months ago

I'm been customer for 10 years services is good but lately the customer services is the worst, I spend on hour to schedule a technician, got an appointment and they canceled, i lost one day of work, and they didn't have the respect to comunicate the canceled of the appointment for their behalf. tod

Notahappy11
followed 's post

7 months ago

I'm a Platinum member, and the Peacock Premium subscription we've had for some time is no longer active as of today... (But my online statement still shows that it's included in my account.) Now, when we try to watch a Peacock Premium show, we're getting a message saying "You currently have a free

Notahappy11
commented on 's post

7 months ago

I'm a Platinum member, and the Peacock Premium subscription we've had for some time is no longer active as of today... (But my online statement still shows that it's included in my account.) Now, when we try to watch a Peacock Premium show, we're getting a message saying "You currently have a free

I am having the very same issue as we speak, started yesterday. Right now I am waiting for either phone call or email back from xfinity as they put in an escalated ticket (crock) and won't get a response either on of before the 17th, yeah they said t

Notahappy11
liked 's post

7 months ago

I'm a Platinum member, and the Peacock Premium subscription we've had for some time is no longer active as of today... (But my online statement still shows that it's included in my account.) Now, when we try to watch a Peacock Premium show, we're getting a message saying "You currently have a free

Notahappy11
followed
Notahappy11
's post

7 months ago

**Update: Issue has been resolved! Hope it stays that way. I have had Peacock Premium through the rewards program for the past two years at no additional charge for being a platinum member. Yesterday while opening the Peacock on TV to watch a show, the show I tried accessing had a locked icon in th

Notahappy11
posted a question

October 4, 2024

7 months ago

**Update: Issue has been resolved! Hope it stays that way. I have had Peacock Premium through the rewards program for the past two years at no additional charge for being a platinum member. Yesterday while opening the Peacock on TV to watch a show, the show I tried accessing had a locked icon in th

Notahappy11
liked 's post

7 months ago

I've lost access on my TV to my (free through Xfinity Diamond reward) Peacock Premium. I can access on my cellphone, tablet. But not on TV. On-screen message from Peacock is to subscribe or to login to Xfinity account to activate Peacock. I did that on the web (using cellphone) and it showed a

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