Xfinity Community Forum

Xfinity App Not Showing Wifi Option

I want to change my wifi name and password, but the xfinity app does not show the Wifi option at the bottom of the screen. I only have Overview, Services, and Account options. Even when I click services, wifi is not an option. I've also tried using the Admin Tool using my PC, and it will not allow m

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Had this problem, found this thread, found the solution. Posting last in the hopes people can find it faster than I did. 1) Symptom: - In the xfinity app you can't see a Wifi panel or other advanced options - In the xfinity app, you can't manage/chan

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Xfinity App Not Showing Wifi Option

I want to change my wifi name and password, but the xfinity app does not show the Wifi option at the bottom of the screen. I only have Overview, Services, and Account options. Even when I click services, wifi is not an option. I've also tried using the Admin Tool using my PC, and it will not allow m

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Xfinity App Not Showing Wifi Option

I want to change my wifi name and password, but the xfinity app does not show the Wifi option at the bottom of the screen. I only have Overview, Services, and Account options. Even when I click services, wifi is not an option. I've also tried using the Admin Tool using my PC, and it will not allow m

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THANK YOU. Yesterday my comcast modem failed and had to swap in a new one, and that the same problem: could no longer change wifi or other options. I used the app to (re?)activate the modem and now the wifi panel shows up. This solved my

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