Xfinity Community Forum

New IOS Xfinity App does not show data usage

For years, I have used the Xfinity My Account App to view the current and past three months Data usage for my Internet service. Now, when opening the App, it says it's going away soon and to use the new Xfinity App. Unfortunately, trying to get data usage with this new App is totally broken. The opt

@XfinityEthan I just downloaded the latest version to my iPhone and it's still broken. Contacting your CSA team doesn't do any good. Logging out, deleting and reinstalling makes no difference, and the old My Account app works just fine.

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This problem has existed for at least 2 months. I started trying to use the new app once I was getting the pop-up message that the other app was going away. After multiple app updates, this data usage problems still frustratingly exists. Please stop

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New IOS Xfinity App does not show data usage

For years, I have used the Xfinity My Account App to view the current and past three months Data usage for my Internet service. Now, when opening the App, it says it's going away soon and to use the new Xfinity App. Unfortunately, trying to get data usage with this new App is totally broken. The opt

@XfinityVanessa The new app does not show usage data, it's broken. Now I am getting email that the My Account app will go away in April. This is unacceptable. Do not, I repeat, DO NOT remove the My Account App until you fix the Xfinity APP.

New IOS Xfinity App does not show data usage

For years, I have used the Xfinity My Account App to view the current and past three months Data usage for my Internet service. Now, when opening the App, it says it's going away soon and to use the new Xfinity App. Unfortunately, trying to get data usage with this new App is totally broken. The opt

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New IOS Xfinity App does not show data usage

For years, I have used the Xfinity My Account App to view the current and past three months Data usage for my Internet service. Now, when opening the App, it says it's going away soon and to use the new Xfinity App. Unfortunately, trying to get data usage with this new App is totally broken. The opt

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This is the worst remote i have ever used. I can't believe how hard i have to push some of the buttons to make them work. Horrible design

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On top of sticky buttons that are hard to press, the responsiveness and connectivity of the remote is very shoddy, especially in comparison to previous models. I'm fairly adept with tech setup and usage, but the voice control is extremely frustrating

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Xfinity Flex remote control is terrible

Who ever designed this remote obviously did not try using it. I could care less about voice control, but the navagation buttons (up, down, left, right and select) are horrible. They don't stick up enough and are extremely hard to press. This make setting up and logging into your various services ver

I just bought the older XR11 remote on ebay and it's much better. The nav buttons real and easy to press, at it works fine with the Flex. I could have exchanged the XR15 for the 11 at a Comcast store, but when I drove over there was a long line that

Xfinity Flex remote control is terrible

Who ever designed this remote obviously did not try using it. I could care less about voice control, but the navagation buttons (up, down, left, right and select) are horrible. They don't stick up enough and are extremely hard to press. This make setting up and logging into your various services ver

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