Xfinity Community Forum

Xfinity Stream App on Roku has Audio and Video Desync

Hi, I have 5 Roku devices using the Xfinity Stream app. 3 Roku TVs and 2 Roku sticks. All devices are up to date. For the last several weeks, every one of the devices gets the issue where the live TV stream will "stutter" or freeze for a split second, almost always during commercials. After the free

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Xfinity Stream App on Roku has Audio and Video Desync

Hi, I have 5 Roku devices using the Xfinity Stream app. 3 Roku TVs and 2 Roku sticks. All devices are up to date. For the last several weeks, every one of the devices gets the issue where the live TV stream will "stutter" or freeze for a split second, almost always during commercials. After the free

Having the same problem with audio sync issues. I have five Roku units. Is this a Roku or Xfinity issue or both?

Blurry Channels on Roku App

I have been noticing channels have become more blurry on the Xfinity app on Roku lately. All other apps like Netflix are streaming just fine, so it’s not a bandwidth issue. This started about 2 weeks ago. Prior to that, it was great. Anyone else getting this?

This has been going on for me for at least a month and it is extremely frustrating as I am used to viewing high-resolution monitors for well over 40 years in the medical field. When it goes fuzzy I get extra frustrated. 😠They are still in the proces

Blurry Channels on Roku App

I have been noticing channels have become more blurry on the Xfinity app on Roku lately. All other apps like Netflix are streaming just fine, so it’s not a bandwidth issue. This started about 2 weeks ago. Prior to that, it was great. Anyone else getting this?

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