Xfinity Community Forum

Peacock app stopped working

open peacock app and click on a show it says “something went wrong” “sorry, there was a playback error. Please try again” ive done all the unplugging and wifi tests recommended on forums. Still doesn’t work. it worked 2 days ago just fine. what can be done?????? do I need a new Xfinity box?

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Peacock app stopped working

open peacock app and click on a show it says “something went wrong” “sorry, there was a playback error. Please try again” ive done all the unplugging and wifi tests recommended on forums. Still doesn’t work. it worked 2 days ago just fine. what can be done?????? do I need a new Xfinity box?

Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button 2. Go to Apps and click on it 3. Dont use app under featured 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to

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