Xfinity Community Forum

The "advice" here to call the general xfinity phone number is of absolutely no use. I've tried and tried that number and get nowhere. They tell me you can get through to a live agent and I can never get to a live agent. In fact, if you d

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Xfinity Voicemail App - Audio Not Available

Recently when I go to to the voicemail app (Xfinity Mobile service on Samsung S22) to listen to my voicemail messages I see "audio not available. Pull down to refresh." The voicemail message has been transcribed and I can listen to it if I dial into my voicemail with the phone dialpad (very tedious)

The "advice" here to call the general xfinity phone number is of absolutely no use. I've tried and tried that number and get nowhere. They tell me you can get through to a live agent and I can never get to a live agent. In fact, if you d

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Xfinity Voicemail App - Audio Not Available

Recently when I go to to the voicemail app (Xfinity Mobile service on Samsung S22) to listen to my voicemail messages I see "audio not available. Pull down to refresh." The voicemail message has been transcribed and I can listen to it if I dial into my voicemail with the phone dialpad (very tedious)

@amargie Sorry you're having the same issue. Another 10 days have passed for me, and I still have not received a call back from any of the supervisors who absolutely promised they would call me back. People are bailing out from xfinity

Here's my latest update. I have called xfinity at least 15 times regarding the loss of voicemail audio files. I have spoken with four supposed supervisors. ALL FOUR were unable to help with this issue, or to escalate the issue to a

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So I've been using the app for years on my s10e and suddenly I can't listen to recorded messages which at this moment are pretty important. Thanks XFinity. First the Stream app randomly freezes and crashes. Now this. What's going on over there?

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I have the same problem. Comcast is absolutely the worst. They are billion dollar company and they can't fix the app. Can't wait to get rid of them in the new year.

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Xfinity Voicemail App - Audio Not Available

Recently when I go to to the voicemail app (Xfinity Mobile service on Samsung S22) to listen to my voicemail messages I see "audio not available. Pull down to refresh." The voicemail message has been transcribed and I can listen to it if I dial into my voicemail with the phone dialpad (very tedious)

Here's my latest update. I have called xfinity at least 15 times regarding the loss of voicemail audio files. I have spoken with four supposed supervisors. ALL FOUR were unable to help with this issue, or to escalate the issue to a

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Xfinity Voicemail App - Audio Not Available

Recently when I go to to the voicemail app (Xfinity Mobile service on Samsung S22) to listen to my voicemail messages I see "audio not available. Pull down to refresh." The voicemail message has been transcribed and I can listen to it if I dial into my voicemail with the phone dialpad (very tedious)

@CADroidman Yeah, I will be sending an email to someone I can find that is at least a manager, to tell them about my experiences. They won't care, but I will still do it. Maybe some day they will realize people do want at least some level of

This is unacceptable. I also notice it happening at the same time they are trying to move everything to the vastly more complicated Xfinity Assistant app. Terrible!

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First, thank you for the update. Un-freaking believable! Let's send them an email about our voicemail!? What about those of us that don't use their email as the default? I just set up my Google Voice phone number to take all of my voicemail calls fro

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