ricknmandy

New Poster

Joined 

Thursday, July 23rd, 2015

About me

No bio added

ricknmandy has won 3 Badges (View Badges)

ricknmandy's Activities

All Activities
Selected All Activities

ricknmandy
commented on
ricknmandy
's post

2 years ago

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

PSA...For anyone else having this issue, no amount of troubleshooting and online tech help is going to fix it. Your box bit the dust and needs to be replaced. Save yourself the (literal) migraine and swap it for a new one at your local Xfinity Store.

ricknmandy
followed
ricknmandy
's post

2 years ago

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

ricknmandy
posted a question

Saturday, February 3rd, 2024

2 years ago

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

ricknmandy
joined community.

Thursday, July 23rd, 2015

forum icon

New to the Community?

Start Here