Xfinity Community Forum

Reinstall Xfinity secure profile, iOS

I accidentally deleted the Hotspots app, but reinstalled it. Since then, I have not been able to access XFINITY secure networks. Authentication fails and I am provided with a login screen as shown I have tried to use Settings -> Update Secure Profile in the hotspot app, but it doesn’t do anyth

Ok, I finally got it from the web. I turned off wifi and installed over cellular and it worked!

S

Reinstall Xfinity secure profile, iOS

I accidentally deleted the Hotspots app, but reinstalled it. Since then, I have not been able to access XFINITY secure networks. Authentication fails and I am provided with a login screen as shown I have tried to use Settings -> Update Secure Profile in the hotspot app, but it doesn’t do anyth

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Reinstall Xfinity secure profile, iOS

I accidentally deleted the Hotspots app, but reinstalled it. Since then, I have not been able to access XFINITY secure networks. Authentication fails and I am provided with a login screen as shown I have tried to use Settings -> Update Secure Profile in the hotspot app, but it doesn’t do anyth

Was this ever resolved? I am having the same issue. When I try to install the profile from the web it says invalid profile and when I try to install from the HotSpots app nothing happens.

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