remoat

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Monday, December 10th, 2012

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remoat
replied to a comment on 's post

2 years ago

I was charged $100 presumably for the technician visit despite my issue not being solved and this being the third time I've had someone come out to look at the problem. It's not an issue with my setup in any way, but Comcast refuses to do so much as try to figure out what piece of their equipment at

U

@XfinityGabby​ I messaged the account 👍

remoat
followed 's post

2 years ago

I was charged $100 presumably for the technician visit despite my issue not being solved and this being the third time I've had someone come out to look at the problem. It's not an issue with my setup in any way, but Comcast refuses to do so much as try to figure out what piece of their equipment at

remoat
posted a question

Saturday, October 28th, 2023

2 years ago

I was charged $100 presumably for the technician visit despite my issue not being solved and this being the third time I've had someone come out to look at the problem. It's not an issue with my setup in any way, but Comcast refuses to do so much as try to figure out what piece of their equipment at

remoat
replied to a comment on 's post

2 years ago

I was having high packet loss in the past and although it was never fully fixed, it got to the point where it wasn't bothersome enough to pester support about it when it was happening for 5 to 10 minutes every day. However, it has now gotten even worse for now multiple hours per day. It is at seemin

U

@XfinitySara​ Hi, I would like to schedule a tech to come out. I know it is a hardware problem that is out of my control so a tech needs to check all of the external connections that are present as one of them is definitely faulty. The past 2 days, i

remoat
replied to a comment on 's post

2 years ago

I was having high packet loss in the past and although it was never fully fixed, it got to the point where it wasn't bothersome enough to pester support about it when it was happening for 5 to 10 minutes every day. However, it has now gotten even worse for now multiple hours per day. It is at seemin

U

In the most ridiculous update I have ever seen, apparently logs now refresh every single day for the xFi routers https://forums.xfinity.com/conversations/your-home-network/modem-gateway-logs-what-do-you-see-is-mine-different/63b313b0507b4d3af9e15222.

remoat
replied to a comment on 's post

2 years ago

I was having high packet loss in the past and although it was never fully fixed, it got to the point where it wasn't bothersome enough to pester support about it when it was happening for 5 to 10 minutes every day. However, it has now gotten even worse for now multiple hours per day. It is at seemin

U

@flatlander3​ It's just a default x-fi gateway (the tall white rectangles). I don't have any other pieces of equipment. The xFi gateway hooked up to the wall with coax and the ethernet goes directly from the gateway to my computer. I don't have any n

remoat
followed 's post

2 years ago

I was having high packet loss in the past and although it was never fully fixed, it got to the point where it wasn't bothersome enough to pester support about it when it was happening for 5 to 10 minutes every day. However, it has now gotten even worse for now multiple hours per day. It is at seemin

remoat
posted a question

Thursday, July 13th, 2023

2 years ago

I was having high packet loss in the past and although it was never fully fixed, it got to the point where it wasn't bothersome enough to pester support about it when it was happening for 5 to 10 minutes every day. However, it has now gotten even worse for now multiple hours per day. It is at seemin

remoat
liked 's comment

3 years ago

Hello @user_9e68ac! Could you please send our team a direct message with your full name and full address? To send a "Peer to peer" ("Private") message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct me

remoat
followed 's post

3 years ago

I consistently have 15 to 20% packet loss nearly every day for seemingly inconsistent periods of time. I have a wired connection and there is nobody else on my network. The only device using the internet, even when I have issues, is my desktop computer. A tech came out who looked lost and confused w

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