‎evak47 | Xfinity Community Forum

cannot access my Xfinity (Comcast.com) email

I can no longer access my Xfinity (Comcast.com) email from my Windows computer or from any of my other devices, using either Outlook or Thunderbird email apps. Both mail apps have been working with my Comcast email just fine for years, but all of them quit working early this week. The error message

17.7K

17

cannot access my Xfinity (Comcast.com) email

I can no longer access my Xfinity (Comcast.com) email from my Windows computer or from any of my other devices, using either Outlook or Thunderbird email apps. Both mail apps have been working with my Comcast email just fine for years, but all of them quit working early this week. The error message

This just happened today with my second comcast.net email account. Logged in and no access to my emails in that account. Where are my emails for this account. No warning! Nothing. Disabled and n

my second comcast email account has been disabled. How do I get it back?

my email account "[Edited: "Personal Information"]" has been disabled. I use it every day. how do i get it back?

453

2

0

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

OK - Bought a new Arris S33 v2 modem (Xfinity recommended). Router plugged in 1 Gbps port. My speed is still the same 180-190 Mbps as the old modem. Any ideas what I might try next. Thanks in advance.

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

Still has very poor speed. I was able to get 400+ yesterday, early morning, but then later that morning it was in the 100's. I only got 124 just now. Why the difference? Seems about the same as when I had the 400Mbps service except I see

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

BruceW - Thanks for response. I was hoping to get 2X my 400Mbps service (actual 200-250Mbps) when I went to the 1000Mbps service. Just wanted to make sure there wasn't something I had to tweek on the modem when changing service levels.

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

@user_noname -I would love 800 Mbps. With the 400Mbps service it was usually 200-250Mbps that it would show when testing the speed. Even 600Mbps would be great ! Thanks for response.

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

170

4

0

Just updated my Internet speed and it is slower now than it was before.

Do I need to do anything to the modem? I did turn off the modem and router, then restarted them. Nothing changed. Sometimes even slower speeds. I had 400m and updated last week to 1000m. Modem - MB8600 Router - ORBi RBR50v2 Thanks in advance.

170

4

0

Magic Jack VOIP phone

I have been using a Magic Jack with my Comcast service from the start. In October of this year, it stopped working. MJ support wanted me to open certain ports in my router which I did. Still it does not work. I replaced the MJ unit since then and was still unable to use it. When I took the MJ unit t

My MagicJack voip worked fine with Comcast Xfinity for 6+ years then stopped early January. I've tried changing my router settings with no help. After 1.5 hrs with Magic Jack support, they said to call Comcast support. This happened to my son se

Engagement Stats

1

Likes Received

7

Responses

3

Conversations Followed

1

Posts

0

Accepted Solutions