Xfinity Community Forum

Lies upon lies with customer service

Wednesday afternoon we found you were unable to access our free peacock included with internet from a Xfinity reward. I called Comcast to ask why to be told my reward I had accepted in about May of 2023. Was only for 2 years and had now expired. This is March so if it was a 2-year deal that's 2 mont

Update for any that read it. I did the chat above and got pretty much the same results so I gave up and just took the best I could. Moral of the story if you have an old plan and want to keep it don't change anything but most likely if reading this y

Lies upon lies with customer service

Wednesday afternoon we found you were unable to access our free peacock included with internet from a Xfinity reward. I called Comcast to ask why to be told my reward I had accepted in about May of 2023. Was only for 2 years and had now expired. This is March so if it was a 2-year deal that's 2 mont

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Lies upon lies with customer service

Wednesday afternoon we found you were unable to access our free peacock included with internet from a Xfinity reward. I called Comcast to ask why to be told my reward I had accepted in about May of 2023. Was only for 2 years and had now expired. This is March so if it was a 2-year deal that's 2 mont

39

3

0

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