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pjna
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pjna
commented onpjna
's post3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
pjna
replied to a comment onpjna
's post3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
Wow, I would love to hear if this works for others too. As for me, well, we are now 4 months into this issue and has it been resolved? Well.... the woman at the Executive Resolution Center has been kind and professional but she was told by IT tha
pjna
replied to a comment onpjna
's post3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
@MaRlsmith Sadly, no. At this point, I have spoken to 21 (yes, that's TWENTY ONE) agents, including 3 visits to local Xfinity stores, and no one can help me. If the agents on this site can't fix it (which I doubt they can since no other agents c
pjna
commented onpjna
's post3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
Hi, I am trying to send you a private message as you requested, but when I type in your username, “XfinityGabriel” doesn’t show up in the suggested recipient list. Is there a different name I should be using for you in chat?
pjna
followedpjna
's post3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
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pjna
posted a questionSaturday, May 21st, 2022
3 years ago
I am SO frustrated!! I received an offer via email from Xfinity to upgrade my phone. As you probably know, good discounts for existing customers are rare, so I jumped on it. I tried to use it and everything was fine until I entered my DOB and SSN. The site rejected it saying one or both was wrong. N
1.4K
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0
pjna
joined community.Monday, January 18th, 2010
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