
Xfinity Community
user_gt7614
Regular Visitor
Joined
Wednesday, August 15th, 2007
About me
No bio added
user_gt7614 has won 5 Badges (View Badges)
user_gt7614's Activities
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
Mine is fixed as well.
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
Calling now. Thanks for the heads up.
2 years ago
I would suggest that anyone experiencing this issue to call into Customer Security Assurance @ 1-888-565-4329 from 8:00am - 12:00am Eastern Time. They will verify what they actually see on their end which is almost exactly half of what we are seeing.
0
0
0
0
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
Keep us updated please..
2 years ago
In the two years that I've used Xfinity internet, I've gone from consistently using 800 - 900GB / 1.2TB, to suddenly jumping through to 1.5TB in the middle of the month. My internet use has been the same: Zoom meetings, working from Home, online gaming. Last month was when the data usage suddenly s
3.4K
5
2 years ago
In the two years that I've used Xfinity internet, I've gone from consistently using 800 - 900GB / 1.2TB, to suddenly jumping through to 1.5TB in the middle of the month. My internet use has been the same: Zoom meetings, working from Home, online gaming. Last month was when the data usage suddenly s
Exactly the same here. I'll look, and my data usage graph will show my normal usage range monthly (600-700gb). Then, I'll look at the graph and everything is double what was actually used. There is actually one showing over the 1.2TB, bu
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
Between this morning when I posted the above post and now, the Xfinity website has completely changed. You now need to scroll to the right to see data usage. I'm wondering if all these changes with their website (Xfinity Mobile app going away,
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
2.2K
20
2 years ago
I have noticed that Xfinity data usage spikes during 2023 while my habits have remained the same. I called the customer service and they seem to dodge that they have to defer to level 1 and level 2 etc. Also, I have asked them how they calculate the usage and they could not explain. The app used to
I check my usage every month. My last 3 months showed me consistently under 700g out of the 1.2T allowed. Just check the usage today, over the last 3 months, as well as current month. The last 3 are now showing I went over the 1.2T every month
Engagement Stats
5
Likes Received
5
Responses
1
Conversations Followed
1
Posts
0
Accepted Solutions