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Can't pair remote volume and power to my fire tv

I just bought a new Amazon Fire TV and I cannot get the XR15 remote to pair the volume or power. There is no Amazon Fire TV listed in the options for TV to pair to. The person on the Helpline did not understand what I was talking about at all and said that Amazon is not a brand of fire TV lol. Pleas

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Can't pair remote volume and power to my fire tv

I just bought a new Amazon Fire TV and I cannot get the XR15 remote to pair the volume or power. There is no Amazon Fire TV listed in the options for TV to pair to. The person on the Helpline did not understand what I was talking about at all and said that Amazon is not a brand of fire TV lol. Pleas

I cannot get my X1 remote paired to my Pioneer fire tv. Can you help. Really I don’t have a place to input a cable box.

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