djernberg

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May 19th, 2006

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djernberg
liked 's reply

2 years ago

Thank you for reaching out to our Xfinity Forums today, @djernberg. You may feel free to just take the equipment you do want to return, into a participating UPS store location and they will ship it for you. I would write down the serial numbers of th

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2 years ago

I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back

djernberg
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2 years ago

I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back

Hoping you can help me..long story..Received an email from Xfinity saying I needed to upgrade 2 tv boxes that will become obsolete end of May. Replied and received 2 replacement boxes, assumed the 2 boxes that were oldest were the ones needing replac

djernberg
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May 19, 2006

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