About pratty

Yeah they won't offer it to you. You need to ask for it. ... View more

Yes many folks have had their missing emails restored. But it has taken an awful long time. And the lack of communication by Comcast has made the situation even worse. So hang it there. ... View more

My missing emails came back overnight. Good luck to  you. ... View more

They don't want customers calling and asking for a credit. But eveyone impacted shouild be doing that. ... View more

Eastern MA. No resolution as of 8:00AM. Two calls into support. Last one resulting in an escalation of my case, what ever that means. Please post an update after your call. ... View more

Happy to hear that for  you. I am again on chat with support, with no ETA to resolution. Got to love it. NOT.   ... View more

I still don't have my emails back as of 5:00AM and I am not happy. I had some important emails in my inbox that I need to respond to. ... View more

In the last 30 minutes. I am expecting by 10PM Lowell MA  time. If that was an accurate estimate. ... View more

I also got the $10 after first getting a $6.59 refund. Also told to expect system wide resolution in 2 hours. Need to log out and back in to Comcast Mail.   Also told them they need to do a better job of comunication with customers on scope of problem and expected resolutiion. Not saying anything does not cut it. ... View more

Wow. Thanks for that update. Surprise that comcast has not been more proactive and pushing out updates to their customers. ... View more

Same here. I only show 4 emails in my inbox since 4:33 this AM. All others are gone. No other folders appear to be affected. Same on my phone. ... View more