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About dat1foru
since
08-16-2003
dat1foru
Contributor
63
Posts
8
Kudos
0
Solutions
11-12-2020
07:55 PM
1 Kudo
I was able to get confirmation that Comcast engineers are looking into this issue as it was due to a recent Microsoft update.
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11-11-2020
09:28 AM
type in the subject field your subject before adding the email address of who you are sending the email to
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11-10-2020
03:43 PM
If that work around that I posted hasn't worked for you, have you tried clearing cache and history? Also can you duplicate the issue using another browser, such as Chrome or Firefox?
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11-10-2020
01:29 PM
Are you running this version of Edge? Version 86.0.622.63 (Official build) (64-bit)
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11-10-2020
08:43 AM
1 Kudo
I found that you can type in the subject field if you do not put in an email address in the To CC or BCC field first. Do the subject first then add the contact you would like to send to.
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04-12-2020
01:18 AM
Are you logged into the app with the Xfinity ID associated with your account? I had a similar issue and Comcast rep found my Xfinity ID was also linked to previous account of mine
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03-11-2020
09:01 PM
1 Kudo
Are your recordings set to save for 1 year or as space is needed? Cloud DVR has 60 hours of storage space, your physical DVR has approximately 150 hours give or take.
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03-04-2020
10:32 AM
I would agree with that if there wasn't a recording even older that shows up on the Xfinity Stream app as well as my Physical DVR (Iceman Murder Mystery) recorded 12/17/19.
@Rustyben wrote:
@dat1foru wrote:
The title: Stay or Sell S1EP2 never showed up on the cloud. It only shows availale on the DVR itself. Not sure why it wouldn't be a ailable on the cloud? I would like to be able to download this recording...
what that recorded last year? there may have been a time since that space was needed on the cloud to keep the last 60 hours or so and it was deleted from the cloud DVR (not home DVR).
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03-04-2020
10:28 AM
sounds like you are experiencing a different issue, more so, some type of authentication issue. if you're receiving a subscription error.
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03-02-2020
09:05 AM
The title: Stay or Sell S1EP2 never showed up on the cloud. It only shows availale on the DVR itself. Not sure why it wouldn't be a ailable on the cloud? I would like to be able to download this recording...
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02-28-2020
07:43 PM
I have a similar issue. There is one specific recording that is not showing up on my Xfinity Stream app, but it shows up on the X1 DVR recordings. The show was recorded on 09/04/19. I only have 5 total recordings, so its definitely not a hour usage issue.
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