About Joe

nightsmusic wrote: Just got my X1 today and it was working fine for the first 6-8 hours. About an hour ago, the color started wigging out regardless of the channel. I've reset the box, but it's made no difference. Has anyone else experienced this?   Some how it doesn't always like hdmi but try this. Push xfinity-settings-about and look for a update.       ... View more

@cldlhd wrote: @mxylprt wrote: Yet another bizzare feature. It should turn off. We turn ours off all the time. I hate it being on. Waste of power however little it takes. It turns on fine each day. You just have to press the power button to turn it full off. I understand the "out of sync" thinking as to why the box doesn't turn off but hopefully they'll add an adjustment in the settings for those of us who want the box to shut off.I think the other reason they want it on is so they can send updates but I figure they'll come through when you turn it back on. there still a way right below screen saver setting is power saver,it shut off the box when the remote is not use for the hours you set it to. ... View more

@Calvints24 wrote: Got X1 installed this afternoon. One main DVR box and three satellite hd boxes, all hd lcds. During install, tech couldn't get the final satellite box to connect, said to give it time after he left and try to see if it connects, to register. 10 hours later, still receiving this error "rdk-03002". Tried unplugging and plugging to restart. It gets to the xfinity loading screens four dots, and it loads to the third one then shows the error msg. What's the issue here? Also, one of the TVs with a satellite box ... Keeps reverting to 480p resolution on TV power off/on. I can't even access the menu or guide. I have to press the "exit exit exit 720" just to bring it back. Less than 12 hrs into x1, Pretty disappointed Comcast techs, help! The 480p issue may have been solved push xfinity button then settings- go down list  to the about icon . Force a update to solve all the old issues ... View more

@Jill22 wrote: Is there such a thing as voice command with the new xfinity1 system. I can't find out how to do it with the remote you have to have a app on your phone and hear from that ... View more

@Andrew.lindsay wrote: I see that its also "made with love in philadelphia" same here, just thought it was a promo for a show. What show?? ... View more

Got the update, there is a remote battery level in settings -about but it stuck at 5% even with new batteries.  when working that is a good idea ... View more

@jd1122 wrote: i just got the x1 a week ago,i only had one glitch and a reboot fixed it,my question is there is a option in the settings to update to the latest version,it takes about 20 mins.should i update all 4 of my tv's to the latest update.also  are updates avaiable frequentley .also is there a manual for the new boxes ,they are pantec boxes i assume but i can  not find a online manual for it  yes if you want or wait until the box update itself ... View more

@amytall wrote: Recently received a new X1 box RNG 150 N.  I no longer receive 5.1 audio.  I go into menu and switch to surround and the box doesn't seem to save that setting.  I have a optical running from box to home theater.  The previous box worked fine. There is only 1 HDMI output on the back of the box so I would try an HDMI cable if I had another port. I called support and it seemed like I was tutoring the phone tech.  Any suggestions? first go to settings-about and get any updates ... View more

wrote:    Also the brightness on the main box is up so high it is hard to read the time on that box.       Go to settings -about and force a update. Light on box will be fix and can set lower.   There are more update coming ask a admin here why your name does not show up ... View more

@HD-Tech wrote: @Joe wrote: 1 I got the x1 on the first of august is auto channel tune coming , sample now you push channel 60 then click OK I will like pushing channel number  go right to that channel selected not what looks like search.   2 all boxes do not respond to remote to shut them off,anyone know how to fix.     Joe - you need to read through this thread.  Your questions have already been answered.   1. No.  This is fundamental to the X1 software design.   2. This is a "feature" that comcast put in a few months back.  But dont worry, because before this "feature" was added, when the boxes were off, they still consumed the same amount of electricity.  They still had the same fan noise and they still had audio being output (noticable with a reciever).  The only thing that "off" meant is no video to the screen and no power LED light.  But same power profile.  I am not sure which is worse, the thought that this was a great idea for a "feature" or the concept that these boxes are really never off.  "The only thing that "off" meant is no video to the screen and no power LED light"   thanks for post that what I want it to do but remote does not shut that off . I have to go to the box and shut it off.   I hope they change software soon pushing OK in the dark is a pain.       ... View more

1 I got the x1 on the first of august is auto channel tune coming , sample now you push channel 60 then click OK I will like pushing channel number  go right to that channel selected not what looks like search.   2 all boxes do not respond to remote to shut them off,anyone know how to fix.         ... View more