I requested specific info about my exact address via private msg ( click their name ). This is their response for me in Oregon City which means they can get better details if asked: Response: We definitely want to provide you with all of the information we have available on the service interruption you and your neighbors are experiencing. I do see the initial issues were caused from a power issue/transformer, and the initial resolve date was 2/20; However, due to the weather in the area, the local team has marked the repair order as priority and is actively assigned to a team, but updated the estimated resolution time as unknown at this time. The node in your area is down and I know the frustration this must be causing, especially not having a definitive answer on when everything will be up and running again properly. I'm truly sorry for the inconvenience.
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