About WretchedRefuse

WretchedRefuse · ‎11-07-2020

RKelly wrote: "I'm curious to see how many that posted here are able to send email now and how many are not." In the past 24 hours, three people in my family have sent email from their Comcast accounts through Comcast SMTP servers with NO delay or problems of any sort. To the person who suggested we use a Gmail account, that is not a bad suggestion, except that Google reads your email for advertising purposes (or it used to) and Comcast doesn't (that I know of).

WretchedRefuse · ‎11-06-2020

"In the short term, I need one of two things: A. a way to get through to a human agent at Comcast," What worked for me was using the "Chat" feature. I went around in circles for a while getting useless repsonses from some bot until I typed "representative" which connected me with a live person (on Chat). Of course, the agent "Jason" promised me a phone call from advanced support, and that never happened. However, I haven't encountered the SMTP error for a little while, which may be coincidental.

WretchedRefuse · ‎11-04-2020

I chatted with support for a while this afternoon. Described the problem in detail. I was promised a telephone callback in 10 minutes... that was 90 minutes ago. "I'll raise a ticket to the dedicated advanced repair team. be rest assured a senior technician will have this issue resolved over the call."

WretchedRefuse · ‎11-04-2020

My family have had random problems for several days with THREE different Windows 10 computers, wireless and Ethernet-attached, different locations (different routers in different states), all with Mozilla Thunderbird and Windows Defender. "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again." Port: 465 Authentication method: Normal password Connection security: SSL/TLS If I retry a few minutes later, sometimes it goes through. It is a COMCAST problem.

WretchedRefuse · ‎02-25-2020

I withdraw the (unanswerable) question. I went to an Xfinity store today, where a helpful salesman ordered a pair of Galaxy S10e phones for me. They'll ship to my home; I'll bring them back to the store to complete the transfer from Verizon Wireless.

WretchedRefuse · ‎02-23-2020

I would like to switch our two phones from Verizon to Xfinity Mobile. I've been very happy with my Samsung Galaxy S7, so I'd like something similar, which seems to be the Galaxy S9. It shows as "Out of stock" whenever I check the Xfinity Mobile page https://www.xfinity.com/mobile/shop?category=device ...which has been its status for months. Now I see that the Galaxy S9 is eligible for the new "$300 savings" promotion - but it's still "Out of stock"! Is there a technical problem with my browser? I can't believe that Xfinity would list an "Out of stock" phone on its page for months and months.

About WretchedRefuse

Re: Cannot send email!

Re: Cannot send email!

Re: Cannot send email!

Re: Cannot send email!

Re: Is the Samsung Galaxy S9 truly "Out of stock"?

Is the Samsung Galaxy S9 truly "Out of stock"?