Sorry for the inconvenience, is that the reply I just read? So, then, that means that to compensate me for MY TROUBLE, TIME, and MONEY, and to make up for being told by "technical support" or whatever name you choose to call it, that I am NOT ALLOWED TO HAVE A TECHNICIAN come to my home to try to resolve this persistent and ongoing issue (yep, you read that sentence correctly-that was on the 2'nd call to support-and I use that word very lightly), that you are going to deduct from my bill because of the hours upon hours upon hours that I have tried to access my email? Sounds like a plan to me. We could WISH! I will be taking this to wherever I have to go to get it resolved. Our cost for crappy product, service, etc is growing in leaps and bounds, YET, we, the CUSTOMERS, continue to be charged for not getting what we're paying for. Is it just me, or does something sound wrong about this whole mess? Comcast, you really need to get on the ball, because another provider is coming down the Pike, and, well, what do you think will happen to your cornering of the market then? And if someone doesn't like the few words with all caps, because it "sounds" like I am yelling, so be it. If I want to yell at someone, I won't do it in this venue.
... View more