I have the same problem with my Samsung tab A S2 and my LG G6 phone. I can see previews, but when I touch the preview it doesn't open the message. The Tab A is only wi-fi, my LG will work if I turn off wi-fi. I can only use it to see previews and then use chrome to go to xfinity web email. So many have this problem why can't this be fixed?
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