I bought and installed an Arris SB6190 and called Xfinity support to get it activated. All works fine when connected to my laptop via RJ45 and I'm connected to the internet. When I connect to the internet port on my NetGear R7900P there is no IP address. Should the SB6190 give me a DHCP address? When I'm connected to my laptop and look at network settings it says DHCP and I get a 73.x.x.x range address. If I release and renew the IP does not change. The SB6190 has software version 9.1.103AA65L. Do I need to set a manual IP on my Netgear? If so, what's the best DNS server IP's to use? Also, do I need to set a username and login for the connection and would that be my Xfinity account username and password? Thanks
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Just upgraded to the new Technicolor CGM4140COM WiFi enabled box. The range of the wireless does not connect to my devices in my backyard like my Netgear Nighthawk R7900P did with my previous modem that did not have wireless. When I setup the Xfinity modem to bridge mode, the IP address is in the 73.x.x.x range and the MAC address is different than what is on the bottom of the box. When I disable bridge mode, the IP range is 10.x.x.x and the MAC address is the same as tthe one on the bottom of the box. The problem I'm having is determining which mode to use with my Netgear so I can use the wirelss on that device to meet my coverage in the backyard. I'm usting Port 1 on the Xfinity modem to the internet port on my Netgear and also using the Xfinity supplied RJ45 cable. When I go into the Netgear setup, and look at the internet settings, there is no IP address that shows up so it appears no DHCP on the Xfinity in either bridge or non-bridged mode. If I connect the cable to my Macbook Pro, I can see the IP address and I've entered that manually into the internet settings on my Netgear but the internet light is still red on the Netgear. I've tried disabling Wi-Fi on the Xfinity box and connecting to my Netgear and stil the same issue. Any ideas on how I'm supposed to setup the internet settings on my Netgear? Do I use a static IP address, subnet and gateway or DHCP? Do I need a username and password? I'm to the point where I'm going to take this back and buy a supported cable modem with no wireless capabilities.
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