Every time I try to look at bundles, I get the following message: “Looks like you'll need some extra help completing your order. Thanks for getting started! Since Flex is in your plan, the Xfinity Assistant can help complete your order online. Or, you can call 1-800-XFINITY.” I don’t see how having a Flex means I can’t even look at upgrading services. I’ve seen other people have this problem as well. Can this be fixed?
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