I just got off the phone with Xfinity customer service and had the same experience. They were only offering me the wireless box that requires the Xfinity modem at $14/month, not the xg1v4 4K dvr box. Is it still possible to get the xg1v4 4k box as I'm in the same boat with an Arris T25 and Netgear router that I don't want to replace? I have read thru the 4K requirements page and it doesn't say anything about modems.
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