I am a visual person and all this reading about how to fix things and no real person to talk with burns my buns. I have tried to contact Xfinity numerous times about their December 11th email. I do not have numerous items connected to my internet. However, I have always felt secure with Norton...now, I'm not even sure how to get the Security from Xfinity. I would love to talk with someone and ask about Xfi Advanced Security and/or going with Norton. Is the xFi as good as Norton? Their notice on the 11th is pretty confusing. What have other people done? My notice says I can have xFi for free, but...do I have it? Is it automatic? If it's a download...I have everything on my desk computer...all they talk about is cell phones. Thanks for any direction you can give me.
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