Why isn't anyone from Xfinity answering our questions? What is the use of asking if no one will help. I keep getting this error lately as well and I am upstairs inside my house on my Xfinity internet. It doesn't do it every day but does fairly often and has been doing it all day today. I've unplugged the router, shut of the tv, everything I can think of and nothing. I also made sure the app was up to date which it is. Xinfity please help!!
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