About timmy321

timmy321 · ‎01-29-2021

Ugh I agree! We switched out our voice and data modem for the newer white one and our "landline" hasn't been working since! I've tried everything. Call Comcast and they can't help either.

timmy321 · ‎01-29-2021

When I click on voice in my xfinity app it only takes me to "Your Xfinity Voice" and the options are "Voice and Data Modem" or "Outage Map." There is nothing on the main page or under voice where the term "activate" comes into play. I think ours is already activated. Xfinity was supposed to call me but they never did. Probably tried my landline which doesn't work!

timmy321 · ‎01-27-2021

Thank you, I'll try this. Fingers crossed.

timmy321 · ‎01-23-2021

They re-provisioned the connection and it's still not working. Any other ideas?

timmy321 · ‎01-19-2021

Hello - we swapped out our old modem for the new smaller, tall square white xfinity modem 3 days ago and noticed our landline phone is no longer working. There's no dial tone and outside calls are going straight to voicemail. Everything is plugged in exactly the way it was prior to the switch. Help! Thanks in advance.

About timmy321

Re: Voice service issue

Re: Xfinity voice "landline" no longer works after new xfinity modem install

Re: Xfinity voice "landline" no longer works after new xfinity modem install

Re: Xfinity voice "landline" no longer works after new xfinity modem install

Xfinity voice "landline" no longer works after new xfinity modem install