Thanks. I just used agent as the keyword to chat with an agent. After simple verification, it then got transferred to another agent to do the unlock. Another agent verified my name, address, phone number and last 4 digitgs of the card paying the bill. Then the agent said it is successfully unlcoked although it might take up to 24 hours for Apple to process it. Now the carrier lock has No SIM Restrictions. Could I now swap out the current Xfinity mobile physical SIM with another carrier's physical SIM to test it?
... View more