About WBLIBAdmin

@BlueFire127 thank you for the update. We did have SPF properly configured but I went ahead and configured DMARC/DKIM in mid-December as well, in attempt to fix the issue. Your post in May led me down that path, so it (hopefully) helped regardless of the followup!   @ComcastSPAAbuse Have you looked at our (wblib.org) domain as well? I am still being told that patrons with Comcast email accounts are not receiving emails.  ... View more

I work for a public library, and we are also experiencing the same issue. Our domain is wblib.org, we use GSuite for Nonprofits for email. Audit logs show successfull deliveries: Nov 24, 2020, 09:00 0.47 seconds Delivered to an SMTP server with IP address: 2001:558:fe16:1b::15 (TLS enabled)  But the patron does not receive the message in their inbox, spam, etc. We have had multiple patrons complaining about this issue and it's impacting our (opt-in) notices, as well as things like registrations for virtual programs. We have only received complaints from patrons with comcast.net email addresses.   @ComcastCSAEmail is this something that you can look into? Thank you. ... View more