It is important to understand that since the consumer has very limited choice in programs available, any comments about paying local channel fees is completely irrelevant. Personally, I could easily eleminate the majority of stations avalable to me and not miss a thing. I would suspect that would be a common feeling among customers. Since I am not interested in their content, Comcast could reduce their costs accordingly. Shame on Comcast for not being more proactive. Would there be more maintenece for Comcast? A bit at first, probably little later on. I want to stress the failure of general policies like DMA. The assumption that I would have interest in Rhode Island news instead of Massachusetts news, is a joke. These marketing and geographical policies need to be fixed. Simple minded policies do not tend to make effective solutions.
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For decades, I have watched community programming on Channel 5. Also, News, Weather, and Sports. The coverage and quality of programming is very good. For someone to make a decision to tell us to go watch a Rhode Island station instead is beyond acceptable. Was there any research or customer research done to see how upset many customers would be before making this decision? None that I know of. Why not allow customers to select local stations? If you are truly interested in good customer service that would be offered. I will be looking to dump comcast at the first good opportunity.
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