I’m trying to add a payment method for automatic payments and have had nothing but problem. I’ve talked to over 4 customer service agents who “promise” to call me back and never do! When I try and add a card to my payment method I get an error message stating “you have exceeded the number of attempts to add payment instrument. We are unable to process your request at this time”. I am beyond frustrated that literally no one at Comcast will help me and just says “we we escalate this and call you back.” Here’s a shocker, no one has called me back and no one has fixed my issue! So here I am 2 weeks later with no help. Has anyone ever experienced this? I am so close to canceling this entire service.
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