About ladenso1

Thanks for asking.  I'm quite certain it's not an X1 box because when I go to https://www.xfinity.com/support/articles/self-service-set-top-box-program-non-x1-remote, which contains instructions for how to program a non-x1 remote to control other hardware besides the box, I do recognize the remote(s) that are pictured.  ( I do have two different remotes for the one box).     ... View more

Could you elaborate?   A month ago I stopped getting the Music Choice channels through my box that enables HD channels (obviously not the Music Choice channels) but I still get those channels (400-450) through the smaller box that enables channels on an ancient TV from before HD .  I tried the 1500 series on the box for the HD TV.  Same result as for the 400 series:  the banner at the bottom displays info about the channel but I get a "One Moment Please, This channel should be available shortly.  Ref code: S0a00."  I tried resetting the box by unplugging and replugging it.  No luck.     ... View more

Yes, on November 7 I discovered that the Music Choice channels are working as normal on the little box that's used for a TV from before the days of HD.  But the more elaborate box for HD finds the channels--the banner describing the channel appears at the bottom--but on the screen I get "One Moment Please--This channel should be available shortly.  Ref code S0a00."   VERY strange to be getting those channels on the simpler box but not on the more elaborate one. ... View more

Thanks VERY much.  After you mentioned that alternative I did vaguely remember seeing alternative channel numbers for Create and World on the channel list at some point in the past.  At the moment 287 and 288 are still working for us.  Keep my fingers crossed. ... View more