How do I credential a new modem? I have had to restart my old one too many times. I purchased a new modem and after 30 mintues on the phone to get it credentialled got to a tech that I thought was going to help and then the call went dead. I tried just hooking the new modem to the coax, all the lights come on but it will not display the self credential web page. Is there a direct number to call to get a new modem credentialled? The first 25 minutes of the call was spent trying to get the support person to understand what I was trying to do and get me to someone that could help. It was an exercise in frustration
... View more
