Yep same. I was under the impression there is a tier of service I'm paying for that includes the pods (and their "security")... but you might be right. The techs that came said any combination of the devices as well as my own devices in my home could be causing interference, the pods among them. Their suggestion was to try unplugging the pods. The techs themselves were very nice, but the overall experience is extremely frustrating. I am somewhat pleasantly surprised that others also are experiencing essentially an identical issue as me. I don't wish the issue upon you 🙂 but at least it's not only me and I'm crazy. Basically, around the time of e-learning we started needing to reset our old XB6 multiple times a day. The tech on the phone said the technicolor has had issues so he ordered me a new XB6 by Arris. Of course, in the mail instead of the XB6 he talked about I got an XB7. I ended up upgrading to gig at that point anyway since my rate was going up on my old plan. And the issues since then have been what you described exactly. Thanks for your thoughts and help!
... View more
I'm having the Same issue. The gateway itself keeps signal, but WiFi drops. They sent an entire cavalry to my place, a network expert, they said my tv boxes were causing interference, changed those, said try without pods which could interfere so I unplugged all of those, said my subwoofer connected with a coax could be causing interference, so I unplugged that. They also put down and dug a new line into my house. Went to tighten all connections. The issue is still happening. I'm getting desperate now as we have kids eLearning and both my wife and I working remote. Have you had any luck?
... View more