I'm also having this problem on my Iphone 8, I was having this issue before the update to ios 14 so I know it's not due to that. I also deleted and re downloaded the hotspot app which didn't work, also resetted my network settings. I've seen other forums mention going to general>profile>remove xfinity profile but that 'profile' option doesn't show up on my settings, so I am also at a loss at how to fix this. It's also an issues across two devices the iphone and hp laptop so it might just be a problem on xfinities end.
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