Hi. I hope this is the right place to ask about the issue I have been having for months with my xfinity Stream app on my phone. I been seeing an error message every time after logging in, then going to Live TV > Favorite Channels, and then clicking on any of them. The error message that pops up says : We're sorry. This video stream is not playable under the current device conditions. Please disconnect any external devices (including HDMI, screen mirroring, or casting devices) and try again. I don't understand why this has been going on. I do not have any external devices connected. I'm using the app on phone.
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