After a recent outage in my area - three of four boxes/TV's came back up. The fourth one has been out over two days. After several calls to Comcast, auto testing and resets, I still have no service on the set. It has repeatedly gone through "Software Update" - the box has been unplugged and reconnected with the same result. Contacting the company is beyond aggravating ... no answers. "we're sorry nothing has worked to resolve the issue - leave the TV/Box on ... we'll keep trying remotely. I'm guessing getting tech out is next to impossible. We experienced intermittent service when first installed last year. Finally rectified after three visits ... now this. I'm ready to terminate service.
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