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About kenshell

since ‎09-02-2020
‎01-01-2021
kenshell
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Re: NJ data cap

by in Customer Service
‎12-22-2020 10:56 AM
‎12-22-2020 10:56 AM
Thanks.   so having the 1 gig speed is a waste then.  We are always over the cap with 5 people in the house and everyone streaming smh ... View more

NJ data cap

by in Customer Service
‎12-22-2020 10:12 AM
‎12-22-2020 10:12 AM
I have been on the one gig internet  tier and never had a data cap.   Is this now changing?   I have 3 kids home schooling on video  every day.  Then gaming and streaming after school.   ... View more

Re: speed decrease one the gig plan

by in Your Home Network
‎09-02-2020 02:30 PM
‎09-02-2020 02:30 PM
Thanks for helping   Motorola MB8600 Took a screen shot  https://ibb.co/vwB0Yn6  https://ibb.co/xS84vxv     ... View more

speed decrease one the gig plan

by in Your Home Network
‎09-02-2020 08:48 AM
‎09-02-2020 08:48 AM
I noticed lots of disconnects the last few weeks since the storm in NJ. Then yesterday it seems I connected to a different central office. (was connected to Perth Amboy NJ and now its Colonia NJ) I live smack in the middle of these two.  My speeds have dropped to 500-600 Mbps from 900Mbps+   I rebooted both router and modem.  unplugged both. I went straight from modem to desktop pc which can handle 1 gig. Same issue     ... View more
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