My internet has been very sluggish as well the last couple of weeks here in Fresno CA. I assumed it was because school started and the kids were all learning from home. If Xfinity is experiencing congestion, they should admit it. Two months ago I bought a 175 dollar router that has worked great for streaming movies on Amazon. The last movie I streamed off my t.v was so bad and pixilated, Amazon emailed me that they were refunding my money. I didn't even know they did that. I don't trust their speed test. I have tried it at times when it was dragging ,but the test said it was good, even standing next to my router, with my phone showing a weak signal. I live in the city, and have received decent service in the past. But these last two weeks my t.v. and laptop have been showing low bandwidth. I really feel it's probably because of COVID, so many kids schooling from home, and people like me telecommuting part or all of the week. I just wish they would aknowledge this issue, and tell us they are working on it. Give us an email to contact them directly, instead of setting up a fourm so we can complian among ourselves about what lousy service we are getting from them.
... View more