We are still experiencing intermittent disruptions, connected less than half the time, but it is improving for the time being. I cannot consistently access my account and appear completely barred from Xfinity Wifi as a backup. I will continue to update. Edit: Within exactly 5 minutes of being able to connect, read your post and respond, the network disappeared. My partner and I have been commenting that the internet is only available for "like 5 minutes three times a day" but I actually think this is exactly how much internet we have been able to access. And my devices still cannot use XfinityWifi (the hotspot or whatever you call it) as backup.
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The recent storm in the Midwest displaced me to a new apartment in the same building. I have the new account set up for the new apartment, and I was given the number over the phone. I was told a new account number is created when you move. However, I can only access the previous account, which is indicated as closed. There is no option to access the new account for my current address, although my network will pop up for 5-10 minutes at a time a few times a day and I can access the web normally for this short window of time. I am not able to access hotspots at all. The apps all link me to the same old, closed account. What can I do or how long am I paying for service I cannot access?
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