Just got new modem from Comcast cause last one was not working. Now the xfi app doesn’t work with it. WiFi is working fine. Was on with support for almost 2 hours yesterday and all they found is that the serial # and MAC address was totally different than what’s on the bottom of the modem. After telling me they fixed it the app still tells me to text them cause my modem need to be activated. Extremely frustrating especially when I’ve gone months now having the internet not working the majority of the time and Comcast has done nothing to help.
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