Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV. Captioning works on every channel I watch, but not the Hallmark channel since last week... Will you please take care of this problem and answer our questions. Thanks.
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