Im using a wired connection and have tried resetting the modem multiple times. However, my internet still drops randomly despite being connected to an ethernet cord on my computer. I don't know what causes it and every time I have talked in chat or on the phone I just get the generic reset router and try again answers. After none of those work they say there is nothing more they can do to help and that is it. Paying way to much for consistent outages.
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