Hi, I have two roku devices(model 3910x and model 3930x). The xfinity beta app over the last couple of weeks will only load the purchases area library screen. I have rebboted xfinity modemn and updated roku numerous times. Have also tried removing the xfinity app and adding it back on again. Then after rebooting and signing back in only to have the same problem. Hulu, netflix, amazon channels apps still work, but xfinity is not.
Please help. Thank you
I am having the same issue, but only on one of my 3 streaming sticks. Tried everything. Unplugging/plugging in roku, unplugging/plugging in modem, removing and readding app, even factory resetting roku with no change. I contacted comcast and now waiting for someone from tech support to contact me. I do not and never had an xfinity box.
... View more