I have been a user on my old roommate's Xfinity account (not primary user) but I am moving out and wanted to set up service at my new address. My roommate has deleted me as a user but still has service at the old address.
Now I just get the message:
"Looks like you can't make changes to this plan. Please contact the account owner to continue."
Do I just need to call in to set up new service?
... View more