I got a paper bill in the mail for my account but I still can't even access my account info, it tells me I am a secondary user despite being the only person on account. Can't view the bill because it doesn't load or gives an error, can't pay the bill cus I can't see it. Can't call anyone because for some unknown reason this company decided to automate everything but NONE OF IT WORKS RIGHT and it takes HOURS to talk to a single human being. Can't even use the "chat with xfinity assistant" option because it doesn't give useful help, only generic categories and offers no real help.
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